Privacy Policy

Last updated: April 27, 2025

This Privacy Policy describes how Oniara (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, purchase from us, or otherwise communicate with us (collectively, the “Services”). “You” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or another individual whose information we collect.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time—to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our site, update the “Last updated” date and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

What Personal Information We Collect

Information We Collect Directly from You

  • Your name, billing address, shipping address, email address, phone number.

  • Order information including items purchased, date of purchase, etc.

  • Account information such as username, password.

  • Shopping behavior such as items you view, add to your cart or wishlist.

  • Customer support communications such as messages you send us.

Information We Collect Automatically (Usage Data)

  • We collect device information, browser type, IP address, network connection, pages viewed, links clicked, and other similar usage data via cookies and similar technologies.

Information We Obtain from Third Parties

  • We may receive information about you from vendors and service providers who help us fulfill orders, process payments, analyze data, or provide other support.

How We Use Your Personal Information

We use your personal information to:

  • Provide products and services, process payments, fulfill orders, arrange shipping, handle returns/exchanges, and maintain your account.

  • Send you communications about your account, orders, updates, or customer support.

  • Send promotional communications, advertising, and marketing based on your preferences and our legitimate business interests.

  • Detect, investigate and prevent fraudulent or illegal activity, protect our rights and the rights of our users.

  • Improve our services, analyze how customers use our site, and maintain our business relationship with you.

3. Cookies and Similar Technologies

We use cookies, web beacons, pixels and similar technologies to collect usage data about your interaction with our site and services. These tools help us remember your preferences, understand how you interact with our site, and deliver relevant advertising.
You may choose to set your browser to remove or reject cookies, but doing so may reduce functionality or prevent some features of our site from working properly.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes under this policy. Such disclosures may include:

  • To service providers who fulfill orders, process payments, store data, provide analytics, or customer support.

  • To business partners and marketing partners for advertising purposes.

  • With your consent or at your direction.

  • In connection with a business transaction (merger, bankruptcy, sale of assets) or legal obligation (compliance with law, enforcement of terms, protecting rights).

We do not sell sensitive personal information for the purposes of deriving characteristics about you.

5. Children’s Data

Our services are not intended for children under a certain age (as defined by applicable law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete the information.

6. Security and Retention of Your Information

We implement commercially reasonable security measures to protect your personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on where you live, you may have certain rights in relation to your personal information, such as:

  • The right to access or know what personal information we hold about you.

  • The right to correct inaccurate personal information.

  • The right to delete your personal information (subject to certain limitations).

  • The right to request portability of your personal information.

  • The right to restrict or object to processing, withdraw consent, or appeal decisions.

  • The right to opt-out of promotional communications by using the unsubscribe link or contacting us.

We will not discriminate against you for exercising these rights. We may ask you for identity verification before responding to your request to ensure security. If you’d like to exercise your rights, please contact us using the contact information below.

8. International Users

Even if you are outside the United States, if you use our services, please note that your personal information may be transferred to, stored and processed in the United States or other countries where our service providers operate.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, or wish to exercise your rights, please contact us at:
📧 support@oniara.com

Thank you for trusting Oniara with your personal information. We appreciate your business and are committed to protecting your privacy.